Our Integrated Approach

SCA’s integrated approach to workers’ compensation management brings together all of the jurisdictional, clinical, return to work and settlement expertise required for a successful program.

Highlights of our program include:

  • Highly experienced claims professionals, with a low turnover in staff

  • An account manager who knows your culture and claims philosophy, in order to provide organizations with proper workers’ compensation management.

  • Best in class online claim system that provides real-time adjuster notes, as well as detailed and ad-hoc reporting

Key Components

  • 3-Point Contact within 24 hours

  • A thorough claim investigation takes place immediately upon knowledge of the claim

  • Reserves are calculated based upon know facts within 30 days, and reviewed every 60 days after

  • File documentation streamlined with industry leading online claim system

  • Regular file supervision conducted by Claims Supervisors and VP of Claims
  • Annual claim audits performed by Excess Carriers and independent auditing firm

  • Each case is initially evaluated for possible subrogation

  • Frequent activity checks

  • Management of Second Injury Fund recoveries and reimbursements

  • Reviews and tracks each claim staying in compliance with Excess Reporting guidelines

  • Streamlined CMS Reporting

  • Medical and Disability Management ensuring the injured worker is receiving the appropriate care and treatment

  • Partnership approach on litigated cases, working closes with client defense counsel and client representative to formulate a strategy to successfully bring the case to timely resolution

Get Started

Want to learn more about the services and solutions we offer? Get in touch, our team will help you get started.